Your data privacy is our priority.

Privacy Policy

Last updated: January 24, 2026. DocuAI is a service provided by SimplyCreate.AI UG (haftungsbeschränkt) ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our SaaS platform, or install our GitHub Application (collectively, the "Services").

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), SimplyCreate.AI UG (haftungsbeschränkt) is the data controller of your personal information.

1. Information We Collect

We collect information to provide our "Documentation-as-Code" services. This includes:

A. Information You Provide

  • Account Data: When you register, we collect identifiers such as your name, email address, username, and authentication credentials.
  • Billing Information: If you purchase a paid subscription, our third-party payment processor collects your payment method details and billing address. We do not store full credit card numbers.
  • Communications: Information you provide when you contact support, submit feedback, or report issues.

B. Information from Integrated Platforms (GitHub)

To provide our Services, you may authorize us to access your code repositories. Depending on the permissions you grant, we process:

  • Repository Data: Code files, documentation files, repository metadata, and structure to generate and maintain documentation.
  • Workflow Data: Information related to pull requests, issues, and commit history to automate documentation updates.
  • Identity Data: Your GitHub username and user ID.

C. Automated Usage Data

  • Device & Log Data: We automatically collect data about your device, IP address, browser type, and how you interact with our dashboard (e.g., search queries, pages viewed, and feature usage).
  • Cookies: We use cookies and similar technologies to manage user sessions and authentication.

2. How We Use Your Information

We use your information for the following business purposes:

  • To Provide the Services: To create, host, and maintain your documentation; to authenticate your identity; and to process your subscription.
  • To Improve the Services: To analyze search patterns and usage trends to improve our AI algorithms and search functionality.
  • To Communicate with You: To send transactional emails (such as account alerts or subscription updates) and to respond to your inquiries.
  • Security & Fraud Prevention: To detect and prevent unauthorized access or abuse of our Services.
  • Legal Compliance: To comply with legal obligations and enforce our terms of service.

3. How We Disclose Personal Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share data with third-party vendors who help us operate our business, such as cloud hosting providers, AI model providers, payment processors, and analytics services. These parties are authorized to use your personal information only as necessary to provide these services to us.
  • Integrated Platforms: As part of the core functionality, the Services interact with GitHub to read code and write documentation updates (e.g., creating Pull Requests) on your behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

Additional Data Protections

4. International Transfers

Our company is based in Germany. However, some of our service providers and data processors may be located outside the European Economic Area (EEA), including in the United States. When we transfer personal information to countries that the European Commission has not deemed to provide an adequate level of data protection, we use approved transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs), to ensure your data remains protected.

5. Security and Retention

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest. We retain your personal information and repository data only for as long as your account is active or as needed to provide you with the Services. If you deactivate a repository or delete your account, we will delete the associated data from our systems, subject to any legal retention obligations (such as tax or accounting records).

7. Children's Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page and update the "Last updated" date.

6. Your Rights

Depending on your jurisdiction (including the EEA and UK), you may have the following rights:

  • Access: The right to request a copy of the personal information we hold about you.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Deletion: The right to request that we delete your personal information.
  • Restriction: The right to restrict the processing of your data.
  • Portability: The right to receive your data in a structured, machine-readable format.
  • Withdraw Consent: Where we rely on consent to process your data, you may withdraw that consent at any time.

To exercise these rights, please contact us using the details below.

9. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

SimplyCreate.AI UG (haftungsbeschränkt)

Pappelallee 78/79, c/o Office Club GmbH

Berlin, 10437, DE

info@simplycreate.ai